Snapchat and storytelling

I was at the BBC College of Journalism in Bristol recently where I was participating in a CIRCOM Training the Trainers course. As part of it I had to deliver a complete training session to a group of 11 people who work in media organisations across Europe, the challenge … it had to be done in 30 minutes. In the past I’ve trained people mostly in social media and web publishing and for people with limited skills in these areas you need more than 30 minutes to get up and running on most platforms.

It’s a good challenge to see what skills you can transfer in just 30 minutes. I decided to train the group on Snapchat Stories. For the unfamiliar, Snapchat is a photo messaging app especially popular with people under 23 years of age. Users send each other ‘snaps’ (photos or short video clips) either to one or multiple recipients. The photo or video clip can only be viewed for ten seconds or under, the duration is set by the sender, before it is deleted both from the recipient’s phone and Snapchat’s servers. Where it gets interesting for media companies is Snapchat Stories, introduced late last year. I wrote about it in my review of 2013 and suggested it and other messaging services are going to be a growth area for media orgs. Snapchat stories stay on the platform for 24 hours and they’re visible to everyone following you. Each new snap you add to your story is included in the sequence of snaps that followers see.

By the end of the 30-minute training session, working in groups everyone had learned about Snapchat, they were on the platform and had uploaded a snap. It’s such a straightforward platform. Moreover, after showing them some of the ways it’s currently being used (NowThisNews, Washington Post Politics, Mashable etc), the group were thinking about Snapchat as a really interesting storytelling platform even for hard news.

In particular, I love what NowThisNews is doing with Snapchat (in general, NowThisNews, which is focused on storytelling, does interesting things with platforms, especially Instagram). Here’s NowThisNews’ Snapchat Stories output for 24 hours:

Snapchat-Blog-image.001

It was the day after the Oscars, so naturally there is a lot of Oscar-related coverage. The entire sequence is 40 seconds long and aside from the Oscars (and Oscar-related news) it covers six other stories: a 65-foot crack in a Washington dam, the ongoing cold weather in the North East, the death of a US Marine Corps pilot in Nevada, a Gold Fix study on bank manipulation, Google’s plans to give free bus passes to San Francisco kids and a deal that enable LGBT groups being allowed to march in the Boston St Patrick’s Day parade. It’s the news, but delivered like Perez Hilton had a hand in it.

There are drawbacks. You have to work for every Snapchat-er, this is not a viral platform. Also, if you’re not creating your Snapchat using the platform itself you’ll have a problem with screen sizes. I’ve screengrabbed the above images from an iPhone 4s, but I’d say they were made with a 5 (or larger screen) in mind.

The most important thing with Snapchat is not to treat it as a lesser platform. It would be easy for news organisations to treat it more casually than some of their other channels, but NowThisNews and others have set the current benchmark for Snapchat as a storytelling platform. There is a lot more news organisations can do with the messaging app,  especially if Snapchat enables users to create Stories with other tools or makes more complex tools available for news orgs and brands. There are also opportunities  around audience-created content.

In some ways this type of storytelling reminds me of scanning the headlines and photographs in a newspaper, I think we underestimated how much news we ‘absorbed’ scanning across a page. Snapchat is quite passive, all the user needs to do is hold a finger on the screen and watch, but unlike scanning a paper it’s a mobile messaging platform and it feels a lot more personal.

If you’re on Snapchat, add me, username:  blathnaidh

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