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Media 2020 Conference – Twitter Stream Highlights

I wasn’t at the Media 2020 conference in Croke Park, Dublin, today.  But using the Twitter hashtag #Med2020 I could follow many of the main points, which were highlighted by tweeting conference attendees as they were made by the speakers.

Here is the summary of points I have picked out from the stream, which I think are relevant for journalists and content producers.

I’ve broken it down by speaker (not all speakers are included) and used one tweeter per speaker to avoid confusion (each point is an individual tweet from the stream). Thanks to all the tweeters for keeping everyone updated!

First off, some overview points that seem to be coming back a lot from the #Med2020 twitter stream:

1) Experiment, cheaply, quickly, if you fail do it fast and learn from it
2) Mobile is going to be massive
3) Revenue models are not clear yet

By speaker:

Maeve Donovan, Former Managing Director, The Irish Times
Tweeter: Niamh Smith (@niamhsmith)

-Can newspapers make the necessary changes? Maeve believes they can based on her 30 yrs experience in the industry

-Roles of newspapers to make the most of the immense opportunities offered by emerging technologies

-Digital revolution has much broader implications than its effect on newspapers or tv

-Hardest words to say are ‘I don’t know’ – and she doesn’t know for sure the future of newspapers

Jonathon Moore, Guardian News & Media
Tweeter: Hugh Linehan (@hlinehan)

-Guardian Eyewitness iPad app: very simple app publishing one photo a day. Video: Jobs sings its praises

-You live or die by user recommendations on the app store

-Big traffic spike on Guardian app at 10.30pm. Technology changing how and when people consume content

-Moore: We expected migration to our app would cause fall-off in use of web browser. Hasn’t been the case

Mark Little, Storyful
Tweeter: Gareth O’Connor (@garethoconnor)

-#Med202 hears from @marklittlenews that basic reporting skills still needed by curators and super-users in new age

-New business opportunities for storytelling @marklittlenews tells #med2020

-@marklittlenews tells #med2020 that 2010 marks turning point in journalism

Ronan Higgins, Local, mobile social software start-up
Tweeter: Niamh Smith (@niamhsmith)

-Apps store – a new walled garden. iTunes-simplicity, quality, speed-applied this ethos to iPhone

Matt Locke – C4 Commissioning Editor, New Media & Education
Tweeter: Hugh Linehan (@hlinehan)

-Facebook picks up tiny snippets of attention and rolls them up into something gargantuan

-Very intelligent stuff – but a bit depressing that the experimental groundbreaker cited is Embarrassing Bodies. Blecchh

-Bingeing on cult content – four or five episodes at a time (I think I recognise myself in this presentation)

-Cult content. The Wire first TV series passed around like a 1970s rock album from friend to friend. User content around Lost

-Events-driven initiatives like ITV’s election debate worm – broadcasters comfortable with that

-What broadcast does well is events. So we’re seeing the eventisation of TV, from talent shows to Lambing Live (!)

-Locke: broadcasters used to own the audience. But with new technology, old platforms have to learn what it is they really do well

Múirne Laffan – Executive Director, RTÉ Publishing
Tweeter: Eoin Purcell (@eoinpurcell)

-Laffan: 3.5 million uniques a month for rte.ie and 1 million of those are overseas!

-Laffan: RTE has a hub and spoke model. Create content in hub and reuse as much as possible

-Laffan: Boundaries to entry are very low. Global opportunities. But getting to market quickly is important. Mobile is huge

-Laffan see every tv connected to the internet in Ireland in 10 yrs!

-Laffan: Consumer expectations are through the roof

Note: Compiling this post this evening has reinforced my feeling that Twitter streams are much easier to follow live and are hard work to use as an archive – looking forward to some journalists’ and bloggers’ analysis of the conference.

**Update – Two good pieces about yesterday’s conference: The Irish Times’ Hugh Linehan (including video of Minister Eamon Ryan) and Fin O’Reilly.**

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Mark Little Sets out Stall for Storyful

A former journalist and presenter with Ireland’s public service broadcaster Raidió Teilifís Éireann, Mark Little is spearheading a new digital news initiative called Storyful.

Due to launch this summer, we have already been given a glimpse of the type of offering we can expect from Storyful through its link-up earlier this year with RTE.ie for the Portraits of the Global Irish series.

In a blog post today, Little outlines his vision for Storyful.

I wanted to find a way to fish the useful stories about our lives from that unholy torrent of internet debris.

He talks about ‘filter failure’ and how users have shifted away from personalised news towards searching to discover or find stories.

What lies behind the shift from search to discovery is the emotional charge that comes with an unexpected find. You know that feeling, that distinct jolt, when you come across an image or idea in all the clutter that speaks to you.

A word you hear bandied about a lot by news pioneers these days is serendipity. Expect to hear a lot more of it as we try and resolve ‘filter failure’.

Little says the companies who guide their users to unexpected places are the ones who will survive.

As I’ve mentioned here before there is a lot we can learn from existing platforms to help us with future ones like Google suggested with Fast Flip.

Digital media companies have something to learn from newspapers in how they organise and categorise discovery.

But the parallels with newspapers may end there as Little says we must also learn from the mistake made by ‘old’ media.

We should model our solutions on how real people talk about information that matters to them. They don’t spend alloted times of the day discussing politics and sport. They don’t schedule gossip for half an hour in between a chat about money and a debate on the arts.

Instead, they tell stories about many things, at the very same time. This is how they consume information relevant to their lives. This is how they will consume useful and relevant digital journalism.

This is the clearest indication of how Storyful is going to unfold:

The ultimate responsibility for discovering useful information now lies in the hands of real people not appointed gatekeepers.

Journalists will ultimately lose control over the flow, direction and timing of the news. Instead, they will guide their communities on a voyage of discovery and curate the stories that resonate along the way.

Some of that sounds similar to work being done out in Honolulu by former Rocky Mountain News’ editor/publisher John Temple (backed by Ebay founder Pierre Omidyar) with Civil Beat (see my post from the weekend), except that project is more locally focused than I think we can expect from Storyful.

It’s an interesting blog post from Little – sounds like it could be the Storyful manifesto? The one missing thing is revenue – where is it going to come from?

Intrigued,

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Pierre Omidyar’s Honolulu local news site goes live

I’m watching the development of Honolulu Civil Beat with great interest.

Backed by the founder of Ebay, Pierre Omidyar, the online news project was launched earlier this week.

Subscribers will play a key part in the operation, which allows them to discuss issues affecting their communities through a concept called the ‘civil square’ hosted by journalists with different expert areas.

In an article on the site headlined ‘A New Approach to Journalism’, Founding Editor John Temple (formerly of the Rocky Mountain News) explains what it hopes to provide:

We start this news service with the belief that we’re here to serve you. That means our daily work is to ask the important questions citizens might have in the face of the complex issues facing our community. And to answer them in a way that helps members reach an informed opinion, based on our reporting and the discussion that will take place as we together create the new civic square.

You’ll find that our initial coverage is centered around five fundamental beats: Hawaii, Honolulu, Education, Land and Money. For each of these coverage areas, we have identified critical issues – and now that you’re here we hope you’ll help us sharpen our focus.

The monthly fee of $19.99 to use the site is generating the most comment.

Here’s Daily Finance’s take on the pay model:

Skeptics say no one will pay such a princely sum (in Internet terms) to participate in a local journalism site, and a lack of participants could doom the online “civic square” to failure.

But Omidyar’s new startup could be timing the bottom of the paid-content market perfectly. For starters, the subtle reeducation of Web users that not all content is free is well underway. The Financial Times, The Wall Street Journal, and The New York Times are all on paths to paid content in their online forms. Since these are “must read” publications that drive lots of other news coverage, it’s hard to ignore this trend.

Paidcontent’s view:

If they were aiming for a straight news service, then it makes sense as a business-model decision to let people know from the top that getting a quality product will take their financial support. But a civic-square vision carries a different kind of connotation and a suggestion of more, not less, openness. The implicit suggestion is that only people who pay are worth listening to. That seems to run counter to Omidyar’s description of the richness and diversity of Hawaii and “discussions that involve a diversity of points of view, conducted in a respectful and good-faith search for common ground and meaningful compromise.”

With a billionaire’s backing this project has plenty of room for experimentation, but it will be interesting to see what the people Honolulu make of it!

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Emily Bell leaving Guardian role for Columbia University

Guardian News & Media’s Director of Digital Content Emily Bell has been named Director of Columbia University’s Tow Center for Digital Journalism.

Earlier today, Wired reported that Bell will ‘oversee the university’s new dual-degree Master of Science Program in Computer Science and Journalism with The Fu Foundation School of Engineering and Applied Science’.

Bell envisions these graduates heading up the newsrooms of tomorrow, bridging the divide between media and tech and creating software that helps journalists work more effectively to wrangle the ridiculous proliferation of data into meaningful information.

Bell will take up the role in July, according to the article.

In a statement Guardian News & Media Editor-in-Chief Alan Rusbridger says Bell will continue as a consultant to the Guardian, ‘giving strategic advice from her new base in New York’.

Rusbridger says Janine Gibson will take up a ‘wider strategic role in addition to her present duties as editor of guardian.co.uk’.

However he adds that further announcements will be made about the development of the Guardian’s digital content ‘in due course’.

More from Columbia University about the Bell appointment here

RTE.ie, Mark Little team up for The Global Irish

If you have a few spare minutes, take a look at Portraits of The Global Irish – a collaboration between Mark Little and RTE.ie timed to co-incide with St Patrick’s Day.

The series of profiles looks at the lives of six Irish people living abroad. Through the medium of video, the men and women featured tell their individual stories.

Beijing: Aidan Duffy (Director: Dan Cheung)
Cape Town: Fr Dick O’Riordan (Director: Jamie Macken)
New York: Alexei Kondratiev (Director: Mary Catherine Brouder)
London: Celestine Cooney (Director: Michelle ‘Shelby’ Sadlier)
Toronto: Tara Lyons (Director: Lauren Crothers)
Buenos Aires: Mick Connery (Directors: Paul Byrne & Jeff Farrell)

Watch the videos and vote for your favourite here.

The series is the first piece of content from Mark Little’s new venture.

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Irish Times offers free e-paper trial

The Irish Times is offering a free trial of its newspaper via e-paper. A yearly subscription to read the publication through this service costs E89, shorter subscription models are also available.

The free-trial period lasts until 24 March, according to IT journalist Shane Hegarty.

Personally I am not a huge fan of e-paper, mostly because of the navigation. I do use it when I need to, but couldn’t imagine consuming news in this manner on a regular basis.

However, I think it will find an audience with the Irish diaspora. While reading a newspaper on a website is great, I can imagine some miss seeing how the paper looks, reading stories in the order that they were placed etc.

The Irish Times has been on e-paper, via pressdisplay.com, for a while now and its archive stretches back to May 2004. I wonder what has prompted the free trial offer?

In other IT-related news, Deputy Managing Director Liam Kavanagh has been appointed Managing Director taking over from Maeve Donovan who announced her retirement last month.

B

What’s happening in hyperlocal…

Yesterday, the New York Times announced a collaboration with New York University to cover local news in the East Village.

NYT journalist Richard G Jones will edit the Local East Village site, developed by staff and faculty at the University’s Arthur L Carter Journalism Institute. The site will ‘live’ on nytimes.com.

The Times has already collaborated with another journalism school on a hyperlocal project in Brooklyn, it has a venture in Chicago and an upcoming Bay Area link-up in San Francisco.

Speaking about the most recent announcement, the Editor of Digital Initiatives at NYT, Jim Schachter, says:

We want to continue to expand our network of collaborations, in the New York area and across the country, through associations with individuals, companies and institutions that share our values — foremost, increasing the volume and scope of quality journalism about issues that matter.

The new East Village site is not the only recent development in local news.

AOL is expanding its local news venture patch.com. According to a report last week from Business Insider, the group is planning to grow the number of local news websites from 30 to ‘hundreds’.

Citing an internal communication with employees, Business Insider reports that AOL said it wants to be ‘the global and local leader in sourcing, creating, producing and delivering high quality content.’

Insider says:

Patch is already growing fast. It served just 12 communities in New Jersey and Connecticut as of October 2009, when it announced plans to expand to another 11. It currently covers about 30.

Insider also reports that AOL is out at events (recently in NYU) seeking to hire journalism grads.

Writing about the AOL news, GigaOM’s Matthew Ingram says if patch.com is a failure it will be the biggest blow to hyperlocal yet.

Across the Atlantic, guardian.co.uk took its first steps into the world of hyperlocal with its Leeds website. Sites for Edinburgh and Cardiff are on the way.

Journalism.co.uk says Guardian Editor Alan Rusbridger told Twitter the move was a ‘tiny toe in local web water’.

On her blog, Director of Digital Content for Guardian News and Media, Emily Bell says:

A hugely important part of this project has been the involvement of MySociety, who we’ve collaborated with to provide customised versions of their civic tools, allowing and encouraging local residents to report issues, contact their representatives and generally become engaged in the governance and care of their locality. This is an important partnership for us because we share many of the same values with MySociety, and it has been very valuable to work with them on a project like this.

I think hyperlocal has a big future – I have thought that for a long time.

I find it bothersome, however, that it mostly, at least in the US, remains the preserve of citizen journalists, journalism students and recent grads. Aside from the person tasked with being the editor, it seems the big names or more established journalists tend to be missing.

How do organisations expect readers to take local news seriously if they are not throwing major muscle, including journalists, behind it.

Local news is important. After all it can have the most immediate impact on readers’ lives and could possibly drive them to other parts of a media organisation’s operation.

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Donovan to step down as MD at The Irish Times

It was confirmed on Friday evening that Maeve Donovan, 55, is to step down as Managing Director at The Irish Times after eight years in the role.

Deputy Managing Director Liam Kavanagh has been tipped as a front runner to succeed Ms Donovan in the role, according to the Irish Independent and the Irish Examiner.

Ms Donovan, who worked at the organisation for more than three decades, said now was a good time for a successor to lead the organisation through the next ‘inevitable wave of change’, according to a story in The Irish Times, which added that she had not envisaged staying in the role past 2010.

During Ms Donovan’s time as MD, The Irish Times made a number of investments and interesting decisions as highlighted by Laura Noonan in the Irish Independent today:

Ms Donovan’s tenure as managing director began with a substantial re-organisation of the core newspaper business, but she is best known for the “investment and diversification” strategy pursued more recently.

Under that strategy, ‘The Irish Times’ spent €50m on property website myhome.ie at the peak of the boom and also bought substantial stakes in ‘The Gloss’ magazine, Dublin freesheet ‘Metro’ and multi-city radio station 4fm.

Those joint ventures and subsidiaries triggered more than €26m of losses in 2008 and have been slammed by the newspaper’s own journalists, who last year urged their company to “urgently review the flawed investment and diversification strategy”.

Asked if she regretted any of the investments, Ms Donovan replied: “Oh God, no.”

I wonder how the next MD is going to handle the challenges The Irish Times, like all newspapers, faces in relation to digital change. Will it follow the NYT and Murdoch with online pay models or continue like the Guardian and stay free?  It’s a difficult time for anyone to take over when surely the first task is to pull back last year’s estimated cash losses of between €1o to €11m. It’ll be interesting to watch.

B

Foursquare – is it useful for journalists?

Journalism lecturer Jeremy Littau’s thoughts on Foursquare and how it might be used by journalists:

Foursquare is a platform full of journalistic potential because adding information to the record is what we do. Did a local business fail a health inspection recently? Right now we put that in the newspaper, which people are reading less, or on a Web site, where people don’t know how to find it among mountains of information. There is value in journalists adding news and verified information to the record (including links for more information) that would enhance a person’s knowledge and ability to experience (or avoid) a place.

Foursquare has been tipped as the next big thing in social media – so it’s worth getting acquainted with it.

Read the full post here

US government to examine direction of journalism

Via Nieman Journalism Lab

In the US, the Federal Communications Commission has issued a public notice today seeking comment on the ‘future of media and information needs of communities in a digital age’.

The objective of this review is to assess whether all Americans have access to vibrant, diverse sources of news and information that will enable them to enrich their lives, their communities and our democracy.
 
The Future of Media project will produce a report providing a clear, precise assessment of the current media landscape, analyze policy options and, as appropriate, make policy recommendations to the FCC, other government entities, and other parties.

It sets out its reasons for the undertaking – talking about worrying trends in the industry and quoting research from Pew and Columbia:

These trends could have dire consequences for our democracy and the health of communities, hindering citizens’ ability to hold their leaders and institutions accountable.

It says that while it is a time of difficulty for the industry there is also opportunity to be found and points to the benefits the digital age creates for newsgathering and the choice it offers consumers.

The FCC asks 42 questions under a number of headings including:

Newspapers and Magazines
Information Needs of Communities & Citizens
Business Models and Financial Trends
Commercial Broadcast TV and Radio Cable and Satellite
Noncommercial and Public Media
Internet and Mobile

Along with paper submissions, comments can be made to the FCC through a special website, which they are launching for the project: www.fcc.gov/futureofmedia

Even if you don’t intend to submit anything  the questions are worth a read.

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Blathnaid Healy

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All views and opinions are my own. © Blathnaid Healy 2008